Claude Partner NetworkOfficial Anthropic partnerFor COOsAI agents for COOs and operations leaders.
Take the repetitive work out of operations, keep service levels steady through volume spikes and stop depending on a few key people.
For a COO, AI agents absorb the high-volume, rule-based work that sits between systems: order entry, scheduling and dispatch, work orders, compliance paperwork and exception handling. People keep the judgment calls, and every action is logged and auditable.
Where agents move the numbers you own.
- ✓Throughput and on-time performance
- ✓Labor availability and overtime
- ✓Standard work across sites and shifts
- ✓Compliance and audit readiness
Four plays for COOs.
Order entry and exceptions
Agents read emailed POs and spreadsheets, enter orders and escalate only what breaks the rules.
Agents that do itScheduling and dispatch
Crews, technicians and routes are assigned by priority and SLA, and replanned when the day changes.
Agents that do itQuality and incidents
Nonconformances and incidents get a root cause and a tracked corrective action.
Agents that do itCompliance paperwork
Permits, certifications and training records stay current and audit-ready.
Agents that do itOne metric per agent, agreed before the build.
Orders or tickets per FTE
On-time / SLA performance
Overtime hours
Audit findings and repeat issues
From one process to one agent in production.
We start small on purpose: one business process, one business metric, one go/no-go decision. You only expand when the numbers say so.
We review your processes and pick the one with the clearest payback.
Real workflow, rules, systems access, the success metric and the kill criterion, agreed in writing.
Shadow mode, then supervised production with your team approving exceptions.
Expand to the next process if the metric moved. If it didn't, we stop.
Companies that trust Luby
The people who work with Luby speak for us.
“The way they understood our vision and turned it into a working product is truly impressive.”
Rafael Rjeille CordeiroCEO, Yangflow“Everyone is professional, agile and flexible. They are open to feedback and keep improving their process.”
Jason MeltzerCTO & Co-Founder, Papaya“Luby is an innovative company that is committed to its projects. I feel confident taking on the most challenging work with them as partners.”
Wilson Baraban FilhoCTO, Inter&Co23 years of shipping software. A journey designed to remove risk.
Luby has taken more than 1,350 projects to production for companies in the US and Latin America. North American leadership in Miami, senior nearshore engineers whose working day overlaps yours. About Luby →
Discovery with a written exit
Scope, success metric and kill criterion agreed in writing before any code. If the case doesn't hold up, you stop there.
Shadow mode first
The agent runs next to your team without touching anything. You compare its decisions with your people's before it goes live.
Your people approve
Supervised by default: every high-impact action has an approver, an audit trail and a kill switch your business team controls.
Your cloud, your data
Deployed in your cloud or an isolated environment, models under no-training terms. AWS and Google Cloud certified partner.
Get a COO-level shortlist of AI agent opportunities
Thirty minutes with a senior AI architect. You leave with the three processes where agents would pay off fastest, the metric for each and what it would take.
- 1A senior architect, not an SDR30 minutes with someone who has shipped agents to production.
- 2Your top 3 agent opportunitiesRanked by payback, with the systems and approvals each one needs.
- 3No commitmentYou keep the shortlist whether or not you work with Luby.
AI agents for COOs: common questions
Which operations processes are best for AI agents?
High-volume, rule-based work that spans email, spreadsheets and your ERP or field service system: order entry, dispatch, work orders, scheduling and compliance records.
Will agents work with our ERP and field systems?
Yes. Agents use your systems' APIs, and secure browser automation where no API exists, with least-privilege access and full logging.
How do we keep control on the floor?
Agents run supervised: they handle the routine and send exceptions and approvals to the right person, with a kill switch your team controls.
How long until we see results?
Luby's standard plan targets supervised production for the first agent in about 10 weeks, measured against one operating metric from day one.
More questions from COOs
all executive questions →- Which operations processes are best for AI agents?
- Do AI agents work with our ERP?
- Can AI agents handle customer service without hurting quality?
- How do we measure whether an AI agent is working?
- Can AI agents follow our SOPs?
- How do AI agents help field service and dispatch?
- Where do AI agents help in purchasing and supply chain?
- How do we scale from one AI agent to many?
- What happens when an AI agent makes a mistake?
- Can AI agents help with staffing and scheduling?