Claude Partner NetworkOfficial Anthropic partnerFinance & Accounting · Accounts Receivable

Collections & Accounts Receivable Agent

Runs the dunning sequence on the customer's preferred channel, negotiates within approved limits and hands anything outside policy to an analyst.

Autonomy level 2 · CopilotAll industriesRolled out with Luby governance
In short

What the Collections & Accounts Receivable Agent is.

The Collections & Accounts Receivable Agent is a Luby AI agent for Finance & Accounting, built for companies in any industry. Runs the dunning sequence on the customer's preferred channel, negotiates within approved limits and hands anything outside policy to an analyst. It runs at autonomy level 2 (copilot): prepares the complete action and a person confirms every run.

How it works

From request to result, step by step.

An illustration of how the agent works. In a project, each step is designed around your process and your systems.

Inputs
Receivables portfolio
Collections policy and limits
Collections & Accounts Receivable Agent
  1. 1Prioritizes accounts by risk and balance
  2. 2Runs dunning on the customer's channel
  3. 3Negotiates within approved limits
  4. 4Records the agreement and escalates exceptions
Guardrails · decision log · approval limits
Human in the loop
Human approvalconfirms every run
Outcomes
Recorded agreements
Exception queue
Pain points it solves

Where this agent makes a difference.

Food & Beverage Manufacturing

Retailer chargebacks and deductions

Short-pays and deductions pile up and nobody has time to dispute them with evidence.

Consumer Products Manufacturing

Retailer compliance and chargebacks

Routing guides, ASN errors and late shipments turn into deductions nobody disputes.

Wholesale Distribution

Collections that wait

Past-due accounts are chased only at month-end.

Foodservice Distribution

Credits and short shipments

Damaged and missing items turn into credits that are never reconciled.

Business outcomes

What changes in your operation.

Outcome

Faster cash collection

Outcome

Less aged receivables

Outcome

Analysts focused on the hard cases

Where it applies

Industries

All industries

Departments

Level 2 · Copilot. Prepares the complete action and a person confirms every run.

Every decision is logged with evidence, there are approval limits and the agent can be paused at any time. See also the technical foundation behind the agents.

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Agents that work together.

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Revenue Cycle Agent

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FAQ

Questions about the Collections & Accounts Receivable Agent.

What does the Collections & Accounts Receivable Agent do?

Runs the dunning sequence on the customer's preferred channel, negotiates within approved limits and hands anything outside policy to an analyst. Steps: prioritizes accounts by risk and balance; runs dunning on the customer's channel; negotiates within approved limits; records the agreement and escalates exceptions.

Does the Collections & Accounts Receivable Agent replace people?

It isn't designed to. It runs at autonomy level 2 (copilot): Prepares the complete action and a person confirms every run. High-impact decisions stay with your team, with approval limits, an audit trail and an immediate kill switch.

What results does the Collections & Accounts Receivable Agent deliver?

Faster cash collection; Less aged receivables; Analysts focused on the hard cases.

Which industries does the Collections & Accounts Receivable Agent apply to?

Companies in any industry, in Finance & Accounting.

Talk to an AI architect

Could the Collections & Accounts Receivable Agent work in your company?

Tell us where it would run. An AI architect checks the fit with your process and systems and sends you the top opportunities.

  • 1
    A senior architect, not an SDR30 minutes with someone who has shipped agents to production.
  • 2
    Your top 3 agent opportunitiesRanked by payback, with the systems and approvals each one needs.
  • 3
    No commitmentYou keep the shortlist whether or not you work with Luby.

Companies that trust Luby

  • Toyota
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  • Abbiamo